Privacy policy

1. Introduction

Welcome to Scriptwala. At Scriptwala, accessible from https://scriptwala.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our products such as scripts, software, themes, templates, and plugins.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and contact details.
Account Details: Username, password (encrypted), and account preferences.
Transaction Data: Order history, payment confirmations (processed via secure third-party gateways such as PayPal or Stripe).
Technical Data: IP address, browser type, device information, and website usage statistics.
Communication Data: Messages, emails, and queries sent to our support team.

3. How We Use Your Information

We use your data for the following purposes:

To process your orders and deliver purchased products.
To manage your account and provide customer support.
To improve our website, products, and services.
To send you order updates and important notifications.
To send promotional offers and newsletters (only if you have opted in).
To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Contractual necessity: To provide the services or products you have purchased.
Legitimate interests: To improve user experience and ensure security.
Consent: For marketing and newsletter communications.
Legal obligation: To comply with tax and accounting regulations.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described above or as required by law. For example, transaction data is retained for accounting compliance, while support emails may be kept for up to 12 months after resolution.

6. Data Sharing

We do not sell or rent your personal data. We may share it only with trusted third parties that help us operate our business:

Payment processors (e.g., PayPal, Stripe)
Hosting and IT infrastructure providers
Email and analytics services (e.g., Google Analytics)

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

7. Cookies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings. For detailed information, see our Cookie Policy.

8. Data Security

We use industry-standard security measures, including SSL encryption and secure servers, to protect your data from unauthorized access, loss, or misuse.

9. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access, correct, or delete your personal data.
Restrict or object to how we process your data.
Request data portability.
Withdraw your consent at any time.

To exercise any of these rights, please contact us at support@scriptwala.com.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy policies or content of such external sites. Please review their privacy policies separately.

11. International Transfers

Your information may be transferred to and processed in India where our servers are located. We take steps to ensure your information is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a new “Effective Date”. Please review this page regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

Scriptwala
Email: support@scriptwala.com
Website: https://scriptwala.com